Delivering self-service rental requests and on-demand reports gives this rental company an edge over their competitors with an easy to use customer portal.
For more than 20 years, this national firm has specialized in waste services and job site logistics. With operations running 365 days a year, usually with same or next day services, our client needed to meet changing service demands by adding a self-service rental portal to their list of ways for clients to request, change, or report on rentals.
Though their system to run rental operations met internal needs, it didn’t provide a front-end interface or website for clients to access. Bringing their data online meant developing a webapp that displayed information from their internal system and let customers enter information online that could be pushed to the source system for official processing.